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Company Name: Novatex Limited Pakistan
This Company is working in Textile Industry and looking Candidate for the Position of Service Desk Executive in their Company to start their Prosperous Career with them.
Posted Date:
September 2, 2024
Category/Sector:
Textile
Job Duties/Responsibilities:
- Deliver contact and carry determinations to customer concerns.
- Correctly accelerate unsettled inquiries to the next point of assistance.
- Monitor, path and send concerns to accurate resources.
- Keep informed customer information and generate action reports.
- Support customers via problem solving development.
- Perform follow up with consumers, deliver feedback and identify difficulties through to determination.
- Use exceptional customer dealing skills and surpass customers’ prospects.
- Make sure appropriate documentation, recording, and conclusion.
- Suggest process variations or enhancements.
- Obtain and raise your information of help desk processes, products and services.
Eligibility Criteria:
- Candidate must have Bachelors and Masters n IT/ CS or related field.
- At least have 3 – 5 years of experience in relevant industry.
- Outstanding interpersonal, communication and negotiation skills.
- Strong analytical mind and a robust go-getter attitude.
- Hands on experience about system support, networking, operating systems and networking.
- Experience in Flexible Packaging or Packaging Industry is plus.
- Pleasing and well-groomed personality.
Salary:
Market Competitive
Department:
Sales
Location:
Sheikhpura
Job-type:
Full – Time
How to Apply:
If you meet these qualifications and a relevant field the next step in your career, Please share your resume with us at talent-bopetskp@novatex.com with mention job title “Service Desk Executive” in Subject of an email.
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